Contact Us
Urban Warehouse NZ is online-based. This allows us to be cost-effective and to offer premium-quality products at affordable prices. We process orders & send out packages from our warehouse in Onehunga, Auckland .
If you have any questions about your order or can’t find what you are looking for, you may contact our friendly customer service team by
1. Text message or call us at +64 21 0823 1343
2. Dropping a message via our live chat during operating hours
3. Via email at support@urbanwarehouse.nz
4. Using the contact form below
Our dedicated Customer Service Team are available:
- Monday - Friday: 9am -6pm
- Saturday: 9am - 5pm
We kindly ask you to please contact us just once to reduce further volumes causing a delay with response.